The security of your personal information is our top priority. Read this Privacy Policy to learn what data we collect, why we collect it, and how we keep it safe.
We store and manage your personal information in accordance with international standards.
All your personal and financial information is protected with 256-bit SSL encryption. No third party can intercept data during transmission.
DC33 never sells your personal information to advertisers or third parties. Protecting your privacy is a core principle we stand by.
Only authorized staff can access your account information. All access is logged and regularly audited.
DC33 manages your data in compliance with international GDPR guidelines. You can view, correct, or delete your information at any time.
Our servers are housed in data centers with the highest security standards. Regular backups and security audits are conducted to ensure ongoing protection.
DC33 allows you to opt out of marketing communications, notifications, and data sharing at any time.
DC33 is a trusted online gaming platform in Bangladesh. We place the highest value on our users' privacy. This Privacy Policy explains how DC33 collects, stores, uses, and safeguards your personal information.
This Privacy Policy applies to DC33's website, mobile app, and all related services. By using our platform, you are considered to have accepted the terms of this Privacy Policy.
Please read this policy carefully. If you have any questions or concerns, reach out to our support team — we're always here to help.
DC33 only collects information that is strictly necessary to provide its services. Collecting unnecessary or excessive data goes against our policy.
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Creation & KYC | 5 Years After Account Closure |
| Financial Information | Payment Processing | 7 Years for Legal Requirements |
| Gaming Log | Dispute Resolution | 2 Years |
| Technical Logs | Security Monitoring | 90 Days |
| Marketing Data | Sending Offers | Until Opt-Out |
DC33 uses collected information only for specific, legitimate purposes. We use your data for the following reasons:
DC33 never transfers your data to other companies for advertising purposes. Your data is used solely to improve DC33's services.
DC33 does not sell your data. However, in certain circumstances, information may be shared with trusted third parties:
Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and crypto gateway providers. These providers operate under their own privacy policies and are not permitted to transfer data to third parties.
If DC33 receives a valid legal order or request under Bangladesh law, it is required to share relevant information with the appropriate authorities. Such sharing is done solely to fulfil legal obligations.
Only the information necessary for identity verification is shared with accredited verification providers.
DC33's website and app use cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working.
DC33 uses industry-leading technology to keep your data secure. Our security framework is outlined below:
Never share your password or login details with anyone. No DC33 staff member will ever ask for your password.
DC33 does not retain your data longer than necessary. Retention periods are determined by legal obligations and legitimate business requirements.
Once the retention period expires, all data is permanently and securely deleted and cannot be recovered.
DC33 believes every user should have full control over their personal data. The following rights are always reserved for you:
You have the right to know what information DC33 holds about you. Submit a request to support and the information will be provided within 30 days.
If any of your information is inaccurate or incomplete, you can request a correction and we will update it promptly.
Unless legally required, you may request deletion of your data at the time of account closure.
You may request that we restrict the processing of your data in certain circumstances.
You can request an export of your data in a standard format.
You can unsubscribe from promotional emails or notifications at any time.
To exercise any of your rights, please contact our support team. Once your identity is verified, your request will typically be processed within 7–30 business days.
DC33 is a platform exclusively for adults aged 18 and above. We never intentionally collect personal information from minors.
DC33 may update this Privacy Policy due to business changes, the addition of new services, or legal requirements. For significant changes, we will:
Continued use of the platform after any changes take effect will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.
For any questions, concerns, or complaints about our Privacy Policy, please contact our dedicated support team. We take all feedback seriously.
Email: [email protected] — We typically respond within 24 hours.
Our privacy team carefully reviews every request and provides a resolution within a maximum of 30 business days. Urgent matters are prioritized for a faster response.
Our Terms & Conditions and Responsible Gaming We also encourage you to read these policies — together, they reflect DC33's commitment to operating as a complete, transparent, and trustworthy platform.
You have complete control over your data at DC33.
Answers to the most frequently asked questions about DC33's Privacy Policy.
DC33 is the only Bangladeshi gaming platform that never compromises on your privacy. Register today and enjoy gaming in a safe, transparent environment.